Emergency Relief and Food Access Service
The Emergency Relief and Food Access Service (ERFAS) can help you put food on your table, pay rent or keep up with your bills and help you access local support.
The service operates 9.30am – 5pm, Monday – Friday.
Before you make the call, have the following ready so we are able to assist:
- A form of identification, such as your driver’s licence.
- Your Medicare card or Centrelink card.
- Any overdue bills, if you are seeking assistance with these.
* You may be eligible for emergency relief even if you’re not receiving Centrelink income support.
Support for those caring for a family member or friend with a disability, mental illness or who is frail due to age.
Support and information for young people, parents and carers and school communities.
Advice and information to support a friend through a tough time, whether it’s mental health issues, relationship problems or financial difficulties.
Someone who can talk through the best way to access help for your individual circumstances.
If you can’t find what you are looking for, try a community directory for more options.
Free and low-cost meals, food, accommodation and support services.
If you can’t find what you are looking for, try a community directory for more options.
Someone who can talk through the best way to access help for your individual circumstances.
Advice and information to support a friend through a tough time, whether it’s mental health issues, relationship problems or financial difficulties.
Support and information for young people, parents and carers and school communities.
Support for those caring for a family member or friend with a disability, mental illness or who is frail due to age.